AI-Driven Service Expansion & Upsell

What you walk away with

• ✓Map expansion paths per account: seats, licenses, upgraded retainers, and done-for-you work
• ✓Set usage-based and outcome-based triggers that reveal who is ready for more
• ✓Open upgrade conversations that land as service, not sales pressure
• ✓Price expansion moves without alienating paying customers
• ✓Push net revenue retention past 100 percent with a written expansion playbook
• ✓A tested prompt or customer-facing workflow you can run this week. Every artifact saves to your workspace, so you keep it after the course ends.
• ✓A knowledge-check quiz and a visual walkthrough inside every one of the 8 lessons, about 6 hours of guided work.
• ✓Most lessons close with a checklist, template, or do-it-this-week task, so progress shows up in your work, not just in the app.